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Large People ModelHuman Operating Architecture

Advanced practitioner depth

Layer 06 · Governance · Governance Architecture

Escalation Governance

Executive summary

Define automatic escalation rules for override spikes, token spend, confidence failures, and risk thresholds. This advanced practitioner guide places that work inside Governance Architecture. It helps leaders turn a broad concern into a specific operating decision without treating the topic as a stand-alone transformation. Use the detailed model below to clarify the current state, make trade-offs visible, and assign ownership for the next move. Apply it when risk, spend, override, or confidence conditions are known but escalation still depends on someone noticing. The practical result is an escalation rule with trigger, recipient, response time, authority, and closure evidence. Keep that output connected to adjacent layers so upstream constraints remain visible and downstream execution can show whether the design is working.

Use this when

risk, spend, override, or confidence conditions are known but escalation still depends on someone noticing.

Practical output

Leave with an escalation rule with trigger, recipient, response time, authority, and closure evidence.

Detailed model

How to apply escalation governance

Use the practitioner material below after the executive orientation establishes the job, trigger, and expected output.

Escalation Governance

Escalation should be a rule, not a judgment call.

If governance needs a human to notice first, it is not governance. It is hope.

Trigger

Override rate exceeds 15%

Route to governance review and owner remediation plan.

Trigger

Token cost spikes 40% week over week

Freeze expansion and require budget owner review.

Trigger

Confidence failure clusters by workflow

Recalibrate thresholds and review information sources.

Trigger

Agent loop or repeated API call pattern detected

Kill switch fires and model/tool access is suspended pending review.

Trigger

High-risk output lacks audit evidence

Block execution and escalate to the accountable owner.

Choose the next path

Return to the layer or apply this topic to the operating model.

The layer overview restores context. The recommended action turns this practitioner model into the next piece of work.