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Large People ModelHuman Operating Architecture
Manual assessmentDecisionsdays

Decision aging

How long open decisions have been waiting unresolved.

Formula

Open decision age

current date - raised date for each open decision; report median, p90, and over-SLA count

Unit

days

Direction

Lower is better

Cadence

Weekly for active portfolios.

Worked Example

Portfolio review of unresolved decisions.

Open decisions

34

Median age

18 days

Older than 30 days

9

Calculation

Count decisions where age > 30 days

Result

9 aged decisions

Interpretation

Unresolved choices are accumulating into decision debt.

Recommended action

Escalate aged decisions to named owners with closure dates.

Why it matters

This metric helps leaders see whether the decisions layer is healthy enough to support execution and AI readiness.

What it reveals

Where unresolved choices are accumulating into decision debt.

Manual assessment method

Review open decisions and calculate age from creation or escalation date against the expected decision cadence.

Lapemo calculation path

Supported by open decision statuses and timestamps for proposed or in-review decisions.

Interpretation Bands

Healthy

Low and declining

Gaps are being removed on cadence.

Watch

Flat

The operating model is not improving.

Risk

Rising

Debt is accumulating faster than teams are resolving it.

Critical

Concentrated in critical work

Escalate for owner action.

Required inputs

  • Open decision list
  • Raised date
  • Expected cadence
  • Decision owner

Data sources

  • Decision log
  • Escalation register
  • Governance workflow

Common pitfalls

  • Only reporting average age
  • Not separating blocked decisions from neglected decisions

Recommended actions

  • Publish aged decision list
  • Assign closure owner
  • Remove stale decisions

Measure Before You Scale

Measure the operating model before AI amplifies it.

Use the Metrics Library to understand what to diagnose, what to monitor, and where Lapemo can turn framework metrics into operating intelligence.