Integration coverage
The share of tools mapped into a governed boundary and integrated rather than manual.
Formula
Governed integration coverage
(tool connections integrated and governed / total required tool connections) * 100
Unit
percent
Direction
Higher is better
Cadence
Quarterly and before platform rationalization decisions.
Numerator
Required connections that are integrated and governed
Denominator
Total required tool connections
Worked Example
Workflow integration review across customer operations.
Required connections
86
Integrated and governed
51
Calculation
51 / 86 * 100
Result
59.3%
Interpretation
Work likely depends on manual bridges and hidden effort.
Recommended action
Prioritize integrations for workflows with high manual handoff rates.
Why it matters
This metric helps leaders see whether the platforms layer is healthy enough to support execution and AI readiness.
What it reveals
Whether work moves through governed integrations or relies on manual handoffs.
Manual assessment method
Map tools involved in critical workflows and identify which connections are integrated, manual, or unknown.
Lapemo calculation path
Live through mapped platform boundaries and integration status where tools are registered.
Interpretation Bands
Healthy
85-100%
Strong enough for normal operating review.
Watch
70-84%
Usable, but gaps should be assigned owners.
Risk
50-69%
Weak enough to slow execution or create risk.
Critical
<50%
Do not scale the related workflow without intervention.
Required inputs
- Workflow map
- Required connections
- Integration status
- Governance status
Data sources
- Platform map
- Architecture inventory
- Workflow map
- Integration catalog
Common pitfalls
- Counting file exports as governed integrations
- Ignoring integration ownership
Recommended actions
- Prioritize critical integrations
- Assign integration owners
- Retire duplicate handoffs
Measure Before You Scale
Measure the operating model before AI amplifies it.
Use the Metrics Library to understand what to diagnose, what to monitor, and where Lapemo can turn framework metrics into operating intelligence.